Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 

Recognizing mental illness in a loved one

Mental illness affects us all. While one in five people worldwide experience a mental illness at some point in their lives, the rest of us are likely touched by a family member, friend or colleague struggling with a mental health issue. Like physical illnesses, early diagnosis and treatment are essential. With one half of all mental illness beginning by age 14 and 75 percent by age 24, parents are often the first to recognize something is wrong.

The warning signs

While every mental illness has its own characteristic symptoms and people experience any illness in their own way, there are some general warning signs. Some of these include:

In adults

Teenagers and young adult

Children

Preventing suicide

It’s an alarming statistic that globally, suicide is the leading cause of death for young women aged 15 to 19 and the third most common cause of death for young men after road accidents and violence.

Suicide occurs across social and economic lines. It can be an impulsive act or carefully planned, but the good news is that we can all help by providing emotional support and practical help. Recognizing the warning signs of someone at risk of suicide are perhaps the most important thing loved ones can do.

Warning signs of suicide

Take any signs of self-harm or talk of suicide seriously and get help immediately. Call your local crisis service or the police, or take the person to the emergency room of your local hospital. Do not leave him or her alone. If the person has attempted suicide and needs medical attention, call 911 or your local emergency services number.

Supporting a loved one

For someone dealing with a mental illness, family and social support is vital to their recovery. You can help by:

Helping someone you care about deal with any illness – physical or mental – can be challenging. Remember to not ignore your own physical and mental well-being and to contact your EFAP if you need information, support or resources.

© 2025 Morneau Shepell Ltd. Your program may not include all services described on this website, please refer to your benefit material for more information. For immediate assistance, call 1.844.880.9137.