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workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

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    Don't know your organization? It could be where you work, your union, province, or an association you belong to.

    If you are still not sure, browse as a guest or call 1.844.880.9137

    Why members use the program

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    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
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    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
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    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
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    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
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    When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.
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    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
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    Understanding your pension

    Bookmark Article

    Many employers issue pension and benefits statements in the spring. Some are easy to read. Some are a nightmare. Here's what to look for:senior couple

    • Beneficiary designations and all personal information should be accurate, especially your length of service.

    • Even if your retirement is far off, your family may qualify for benefits if you die or become disabled tomorrow. Does the form show a pre-retirement death benefit?

    • Check whether it's the full amount or just the minimum required by law. It could affect how much life insurance you need. If you have a spouse, make sure your employer knows so that benefits can be paid to him or her. A common-law spouse may or may not be eligible.

    • Check your pension "vesting" date. That's when you take title to the employer's contributions.

    • Is your pension plan defined-benefit, defined-contribution or a combination? Defined benefit plans promise a set level of retirement income. In defined-contribution plans—which can include group RRSPs—the employer commits only to yearly contributions and your retirement income will depend largely on how that money is managed.

    • If shown, review your elections for life, disability, and health insurance. Do they really meet your needs? Can you save money by prudently increasing your disability waiting period, boosting deductibles or coordinating group coverage with benefits your spouse has at work?

    Even if retirement is not yet on your radar, it’s important to plan ahead. Be sure to read your pension and benefits statements when they’re issued, so that you’re clear on their offerings. For clarification and additional information, review the statements with your Human Resources department.

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