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Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
 
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workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

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    If you are still not sure, browse as a guest or call 1.844.880.9137

    Why members use the program

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    Always confidential

    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
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    Help how you want

    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
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    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
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    Pick your support

    When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.
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    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
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    Career Counselling: Planning and Management Program

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    The Planning and Management Program (offered as a component of our Career Counselling service) connects you with career counsellors who use a variety of career management tools, resources, approaches, and support to help you make more informed career decisions and better manage career transitions.



    How it works

    Access the program through one easy call to our Care Access Centre. Your Client Care Representative will match you with a counsellor who will work with you via sessions over the telephone to identify your career direction and goals, assess your interests and skill sets, and use strategies that enhance work satisfaction and performance.

    The counsellor will develop a program customized to your needs that addresses:

    • Career stress and work-life issues
    • Career planning and redirection
    • Job satisfaction and performance
    The result

    Our program helps you find solutions to career issues before they have an impact on your personal life or work performance. It will assist you in better understanding your professional strengths to better manage your career path and cope with organizational change and new role expectations. With coaching and guidance, you can clarify goals and achieve balance between work, family, and self. 

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    © 2025 Morneau Shepell Ltd. Your program may not include all services described on this website, please refer to your benefit material for more information. For immediate assistance, call 1.844.880.9137.
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