Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.

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Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

Ready to start? You can login or search for your organization for faster access to your resources and tools.

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Search for your organization

We found several matches. If you cannot find your company in the list below, please refine your search by entering more characters or checking the full name of your organization. If you continue to experience challenges, please contact us.

Don't know your organization? It could be where you work, your union, province, or an association you belong to.

If you are still not sure, browse as a guest or call 1.844.880.9137

Why members use the program

Always confidential

Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.

Help you need

Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.

Help how you want

Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.

Available anytime, anywhere

You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.

Pick your support

When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.

No cost

There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.

About us

LifeWorks’s EFAP is a confidential support service that can help you and your family solve a wide range of problems and challenges in your lives, at no cost to you. In our increasingly fast-paced world, you may find it challenging to take care of yourself while balancing responsibilities at work with obligations at home.

We help millions of people worldwide live healthy, happy and productive lives.

The EFAP Care Access Centre can be contacted toll-free, 24 hours per day, 7 days per week so that you can access support when you want it.

We’re available anytime and anywhere. Let us help.

Understanding your Employee and Family Assistance Program (EFAP)

Your EFAP is available 24/7 by phone, web or mobile app
EFAP is designed to provide local expert support in your language
Assistance in meeting challenges and resolving work/life issues
Short-term, solution-focused counselling and consulting services
In case of a crisis situation speak to a counsellor right away
There is no cost to you or your family to use your EFAP