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workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

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    If you are still not sure, browse as a guest or call 1.844.880.9137

    Why members use the program

    Always

    Always confidential

    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
    Help

    Help you need

    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
    Help

    Help how you want

    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
    Available

    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
    Pick

    Pick your support

    When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.
    No

    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
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    health & well-being COVID-19 resources
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    Staying connected

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    A virtual working arrangement can make you a more productive and efficient employee. But working from home can be isolating. Young man using his computer and talking on the phoneBecause you’re out of sight, you want to ensure you’re not out of mind for those at the office. You can use the initiatives below to help keep your performance on track, develop your career, and hear the latest news from the office!

    • Regular face to face “check-ins” with your manager. Take advantage of face-to-face time with your manager and co-workers whenever possible. Meet with your manager regularly, attend the occasional meeting, pop in for birthdays and other celebrations at the office, be seen at company events and have lunch with colleagues. This helps maintain personal relationships with co-workers and managers.

    • Keep in touch. Stay in contact on a daily basis with colleagues via email, text, Skype, phone or instant messaging. Communicate when you’ll be out of the office due to appointments and other obligations. Maintain a personal connection. Ask what’s new, how things are going and if they’re available to have coffee with you the next time you’re in the office.
    • Status updates. How does a boss who is remote from you know that you are pleasing your customers and co-workers? As a virtual employee it's critical that you share your accomplishments with those who need to know about them. Send out status updates, relevant metrics or whatever is needed to ensure that your work and workload is getting recognized. Keep a “kudos” file of complimentary emails from clients or colleagues. This can help provide a good overview of your accomplishments throughout the year, in addition to providing backup for your ongoing service that isn't "seen" by your remote manager.
    • Network as much as you can. When you work from home, you rely on the Internet to help build a successful professional network. But don’t forget about conferences and other networking events. It’s important to leave your home office and attend business functions in your company and in your industry so you can expand your network and build your professional reputation.

    • Be accessible. Make sure that you are every bit as accessible as the worker in the next office or cubicle.  Respond quickly to emails and calls so that there is no doubt that you’re an integral member of the team.
    • Foster strong relationships. Having advocates back in the office is essential for virtual workers. Your ability to get things done still depends on your personal relationships with co-workers.
    • Volunteer. Offer to help plan the annual staff recognition day, publish the company’s newsletter, or serve on the company’s health and wellness committee. Volunteering at work helps keep you visible – and appreciated.

    • Stay focused on excellence. Whether you work in a home or corporate office, always meeting deadlines, delivering outstanding work and having a positive “can do” attitude will get you noticed.

    Today’s technology is making it possible for an increasing number of people around the world to work from home. By 2020, one in three people in North America are expected to be working virtually. It’s a new way of working that requires specific skills and, for the right people, working virtually has tremendous personal and professional advantages.

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