Skip to main navigation. Skip to main content.
workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
 
  • Register
  • |
  • Login
  • |
  • Search organization
Morneau Shepell
Woman walking on the beach, leaving footsteps in the sand.

>>>WHL, BeneficiaryLogin_WelcomeText>>>

>>>WHL, BeneficiaryLogin_FinePrint>>>

workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

Ready to start? You can login or search for your organization for faster access to your resources and tools.
Not a member yet? Join today for free
or

    We found several matches. If you cannot find your company in the list below, please refine your search by entering more characters or checking the full name of your organization. If you continue to experience challenges, please contact us.
    Don't know your organization? It could be where you work, your union, province, or an association you belong to.

    If you are still not sure, browse as a guest or call 1.844.880.9137

    Why members use the program

    Always

    Always confidential

    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
    Help

    Help you need

    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
    Help

    Help how you want

    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
    Available

    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
    Pick

    Pick your support

    When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.
    No

    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
    Home
    • Home
    • my services
      Login or tell us your organization to view your services.
      Is your organization interested in offering these services?
      • Professional Counselling
      • Financial Support
      • Legal Support
      • Nutrition Support
      • Family Support
      • Health Coaching
      • Naturopathic Services
      • Fitness Support
    • health & well-being

      Your physical and mental well-being has a significant impact on your day-to-day life. The more you know, the better you'll feel.

      • Emotional Well-being (articles 21)
      • Mental Health (articles 34)
      • Family & Relationships (articles 21)
      • Diversity and inclusion (articles 10)
      • Addictions (articles 27)
      • Diseases & Conditions (articles 3)
      • COVID-19 resources (articles 46)
      • Physical Well-being (articles 13)
    • career & workplace

      Let us help you manage your career, better handle workplace relationships and find work-life balance.

      • Health & Attitude (articles 53)
      • Coping With Change on the Job (articles 20)
      • Time Management (articles 22)
      • Stress/Burnout (articles 28)
      • Traumatic Events (articles 17)
      • Career Development & Continuing Education (articles 35)
      • Conflict & Communication (articles 50)
      • Workplace Leave (articles 9)
    • financial security

      We can all use a little help understanding and managing finances. Learn more through educational articles, resources and tools to support you in achieving financial well-being.

      • Financial Planning (articles 22)
      • Credit & Debt Management (articles 8)
      • Budgeting (articles 25)
      • Investing (articles 4)
      • Retirement (articles 12)
      • Will Preparation (articles 1)
      • Legal (articles 8)
      • Real Estate/Mortgages (articles 7)
    • life events

      Find information on a wide variety of topics to better inform and support you during life events and times of change.

      • Death of a Loved One (articles 5)
      • Planning Retirement (articles 8)
      • Dealing with a Disability/Serious Illness (articles 15)
      • Getting Separated/Divorced (articles 9)
      • Parenting (articles 34)
      • Buying/Selling a House (articles 5)
      • New Employee (articles 33)
      • Getting Married (including common law) (articles 4)
      • Having a Baby (or Adopting) (articles 13)
    health & well-being Diversity and inclusion
    • Home »
    • health & well-being »
    • Diversity and inclusion »
    • Supporting others »

    The road back: recovering from addictions

    Bookmark Article

    We can become addicted to anything. Although alcohol, drugs, and gambling are often considered to be the main addictions, and seem to get the most attention, it would be erroneous to think these are the only areas in which we can become addicted. Work, shopping, sex, exercise, certain foods, even the Internet, are just some of the other areas that can be associated with addiction. woman smilingEven though each addiction has its own unique characteristics, there are common elements that underlie all addictions.

    The recovery process or problem resolution in addiction can be challenging for some individuals; for others, however, it can be rather smooth and easy. Successfully resolving an addiction problem usually involves addressing, and "working through" a variety of factors:

    Recognition. Recognizing that one has a problem is an important first step toward problem resolution. Terms such as "denial" or "defensiveness" are often used to describe someone who does not yet recognize there is a problem. Once this acknowledgment of a problem occurs, then opportunities for further exploration into the problem can begin. Gaining insight into the problem—i.e., the degree of exploration that is done—is usually dependent upon the individual's motivation level.

    Motivation. The more an individual is motivated to recover, the greater the likelihood of problem resolution.

    There are two forms of motivation. One form is referred to as extrinsic motivation. Individuals experiencing extrinsic motivation are affected by external factors such as a spouse putting pressure on the partner to change, or the individual changing because his/her job is in jeopardy.

    The other form of motivation is referred to as intrinsic motivation. Intrinsic motivation comes from within an individual and thus is not influenced by external factors. Intrinsically motivated people will say things such as "I want to change" as opposed to "I have to change." Although both forms of motivation are important in contributing to the individual's ability to resolve the problem, those with a higher intrinsic motivation tend to have better success rates and improved long-term maintenance of behaviour change.

    Analysis. The analysis stage emerges once the individual recognizes the addiction problem and is motivated to make changes in behaviour to resolve the problem. During the analysis stage, the individual needs to:

    • Identify the costs and benefits of continuing to engage in the addictive behaviour
    • Focusing on the main problem situations involving the addictive behaviour
    • Discover the key triggers underlying the addictive behaviour
    • Relate the addictive behaviour to its consequences

    A thorough analysis will lead to an effective action stage.

    Action. At this point, the individual is ready to develop new strategies and action plans to replace the old conditioned habits or automatic behaviours associated with the addiction. These action plans can take the form of behavioural strategies such as exercise or reading, and/or may take the form of mental strategies such as self-talk or "toughing it out." It is crucial that the individual sets realistic strategies and action plans.

    Relapses/Set-Backs. Relapse in the addiction population is not uncommon. The overall success of an individual's problem resolution of an addictive behaviour is typically directly related to how well he or she manages a relapse. A relapse is best addressed as a temporary set-back or slip. If a set-back or slip occurs, it does not mean all that the individual has accomplished is destroyed. One can use the slip as a learning experience and continue to work towards recovery right from where he/she left off before the slip.

    Other strategies for long-term problem resolution of an addiction are:

    • Seeking professional assistance
    • Obtaining strong social support through family and friends
    • Reading self-help books
    • Participating in self-help community groups

    Each of these activities, alone or in combination, can strengthen the individual's ability to handle relapses and remain focused on healthy lifestyle choices.

    Share:



    Related Articles

    Gambling: recognizing the problem
    Alcohol: Use vs. abuse
    Do you or someone you care about have a gambling problem?
    Adult children of alcoholics
    View all resources
    • Home
    • |
    • My Services
    • health & well-being
    • |
    • career & workplace
    • |
    • financial security
    • |
    • life events
    • Site Map
    • |
    • FAQ
    • |
    • Your Privacy
    • |
    • Terms of Use
    • |
    • Accessibility
    • |
    • About Us
    Tech Support
    • Blog
    • Twitter
    • Facebook
    © 2026 Morneau Shepell Ltd. Your program may not include all services described on this website, please refer to your benefit material for more information. For immediate assistance, call 1.844.880.9137.
    COC
    Back to top
    CTCLPRDWEBWP09
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    Processing

    Processing