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workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

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    Don't know your organization? It could be where you work, your union, province, or an association you belong to.

    If you are still not sure, browse as a guest or call 1.844.880.9137

    Why members use the program

    Always

    Always confidential

    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
    Help

    Help you need

    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
    Help

    Help how you want

    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
    Available

    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
    Pick

    Pick your support

    When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.
    No

    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
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      Your physical and mental well-being has a significant impact on your day-to-day life. The more you know, the better you'll feel.

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    health & well-being COVID-19 resources
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    Mental illness and relationships

    Bookmark Article

    Mental illnesses, such as depression, often impact an individual’s thought processes and behaviour. People can experience:

    • Deep feelings of sadness and hopelessness.
    • Extreme mood swings.
    • Withdrawal from friends and activities.
    • Excessive fears or worries.
    • Inability to cope with daily problems and stress.
    • Trouble understanding and relating to situations and to people.
    • Alcohol or substance abuse.
    • Changes in sex drive.
    • Excessive anger or hostility.

    In severe cases, suicidal thinking or a complete detachment from reality can occur.

    These feelings and behaviours have a profound effect on both the individual and on everyone around them. Friends and relatives may feel guilt, distress and/or confusion over why their loved one is behaving in certain ways. Intimate partners can also feel grief for the loss of the life and intimacy they once had and resentment at becoming a caregiver. Coworkers, neighbours and acquaintance may be bewildered or confused about how best to help.

    Then there’s the stigma that still surrounds mental illness that can result in embarrassment, shame and fear. As a result, many people with a mental illness find friends and colleagues withdrawing and family members reluctant to admit anything is wrong.

    Types of supportive relationships

    A supportive social network is important to everyone but especially to individuals and families dealing with mental illness. This network includes both formal and informal relationships.

    Formal relationships include:

    • Healthcare team
    • Mental health agencies/practices
    • Social services agencies
    • Places of worship
    • Workplace family and employee assistance programs

    Informal relationships include:

    • Family
    • Intimate partners
    • Friends
    • Neighbours
    • Work colleagues
    • People who share interests (team mates, club members etc.)
    • Online communities

    Together, they provide instrumental, informational and emotional support – each essential in maintaining good mental health as well as recovery from a mental illness.

    • Instrumental support involves practical help – running errands, childcare or cooking meals.
    • Informative support provides beneficial information – a diagnosis, available community resources, etc. Contact us for a wide variety of informational support.
    • Emotional support is having people around us who make us feel loved, valued and part of a greater community.

    An extensive and supportive social network not only aids recovery and prevents relapses but helps maintain healthy relationships for everyone involved.

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