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workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

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    If you are still not sure, browse as a guest or call 1.844.880.9137

    Why members use the program

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    Always confidential

    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
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    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
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    Help how you want

    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
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    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
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    Pick your support

    When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.
    No

    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
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    health & well-being COVID-19 resources
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    • Maintaining your mental well-being »

    Tips for coping with the COVID-19 outbreak

    Bookmark Article

    What is Coronavirus?
    A new flu-like coronavirus has been reported in several countries around the world in recent months. The 2019 Coronavirus (COVID-19) is the virus identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China. This is a rapidly evolving situation and risk assessment may change daily. You can find accurate updates and detailed information on symptoms, prevention, and spread of the virus on the following websites:

    • World Health Organization (WHO)
    • Public Health Agency of Canada
    • US Centers for Disease Control and Prevention (USCDC)
    • Australian Chief Medical Officer
    • UK government

    What to do if you are stressed because of the news
    If you're feeling nervous about the coronavirus, you're not alone. Being concerned and empathetic about this outbreak is normal. However, you may experience feelings of discomfort, impacting concentration, productivity and even disrupting sleep patterns.

    What you can do to feel better

    • Stick to the facts as communicated by public-health agencies or medical professionals. Instead of reading every article and going to every website, staying offline for a period can be beneficial. If you're concerned, sites that include accurate information include the World Health Organization, the Public Health Agency of Canada; the US Centers for Disease Control (USCDC); the Australian Chief Medical Officer, and the UK government.
    • Try and keep it in perspective. Social media and news outlets can amplify misinformation. Keep in mind that there's a concerted global effort to try and contain this virus, and the World Health Organization is maintaining a webpage with answers to common questions.
    • Follow prevention tips to stay healthy. Washing your hands often and properly is the single most effective way to stop the spread of disease. 
    • Practice stress and anxiety management. There are many proven ways to reduce stress and anxiety: getting enough sleep, balanced diet and hydration, exercise, talking about your fears with others, meditation, and more. Find the self-care practice that works for you.  
    • Seek help from your Employee and Family Assistance Program (EFAP). You have access to professional assistance and resources 24/7 – from connecting with a counsellor to learning how to meditate, find confidential help that can help you move forward.  

    Building resiliency in times of uncertainty
    We are living in a complex world with change all around us. Naturally, this can make you feel uncertain or fearful about the present and future. The good news is that resiliency – the ability to thrive in times of change and uncertainty – is learned, and you can start building your resilience today. Use the tips below to take on a more flexible, resilient mindset.

    • Accepting what's out of your control. Focusing on that which you have no control over will leave you feeling frustrated and exhausted. There are certain circumstances or decisions that are not in your power to control. Let go of them. Doing so will help you move on and focus your energy more positively. Remember: though you may not be able to change these realities, you can change how you respond to them.
    • Embrace change. There will always be change. Instead of concentrating on the disruptive aspects, take a flexible approach and accept that change is a fundamental part of life that can also bring opportunities and positive outcomes.
    • Staying focused on the big picture. It's easy to get so wrapped up in the details of an event that you blow it out of proportion. Avoid "catastrophizing" and focus in on the real (or most realistic) impact. Looking at it from a broader perspective can help you more accurately assess its significance.
    • Maintain a positive attitude. Resilience doesn’t mean you have a positive feeling about every negative situation. It means that despite something going wrong you believe you can and will do your best to deal with the situation and move forward.
    • Connecting with others. Having people around you with whom you can share feelings, discuss problems and receive advice is an essential part of weathering life’s storms. It’s also important to reach out for help when you feel overwhelmed by a situation.

    Access your Employee Assistance Program (EAP) 24 hours a day, 7 days a week at workhealthlife.com.

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    Related Articles

    A healthy attitude: optimism, pessimism and your health
    Accepting change is vital to your health and happiness
    Resilience during a pandemic
    Protecting your well-being during the COVID-19 outbreak
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