Skip to main navigation. Skip to main content.
workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
 
  • Register
  • |
  • Login
  • |
  • Search organization
Morneau Shepell
Woman walking on the beach, leaving footsteps in the sand.

>>>WHL, BeneficiaryLogin_WelcomeText>>>

>>>WHL, BeneficiaryLogin_FinePrint>>>

workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

Ready to start? You can login or search for your organization for faster access to your resources and tools.
Not a member yet? Join today for free
or

    We found several matches. If you cannot find your company in the list below, please refine your search by entering more characters or checking the full name of your organization. If you continue to experience challenges, please contact us.
    Don't know your organization? It could be where you work, your union, province, or an association you belong to.

    If you are still not sure, browse as a guest or call 1.844.880.9137

    Why members use the program

    Always

    Always confidential

    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
    Help

    Help you need

    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
    Help

    Help how you want

    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
    Available

    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
    Pick

    Pick your support

    When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.
    No

    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
    Home
    • Home
    • my services
      Login or tell us your organization to view your services.
      Is your organization interested in offering these services?
      • Professional Counselling
      • Financial Support
      • Legal Support
      • Nutrition Support
      • Family Support
      • Health Coaching
      • Naturopathic Services
      • Fitness Support
    • health & well-being

      Your physical and mental well-being has a significant impact on your day-to-day life. The more you know, the better you'll feel.

      • Emotional Well-being (articles 21)
      • Mental Health (articles 34)
      • Family & Relationships (articles 21)
      • Diversity and inclusion (articles 10)
      • Addictions (articles 27)
      • Diseases & Conditions (articles 3)
      • COVID-19 resources (articles 46)
      • Physical Well-being (articles 13)
    • career & workplace

      Let us help you manage your career, better handle workplace relationships and find work-life balance.

      • Health & Attitude (articles 53)
      • Coping With Change on the Job (articles 20)
      • Time Management (articles 22)
      • Stress/Burnout (articles 28)
      • Traumatic Events (articles 17)
      • Career Development & Continuing Education (articles 35)
      • Conflict & Communication (articles 50)
      • Workplace Leave (articles 9)
    • financial security

      We can all use a little help understanding and managing finances. Learn more through educational articles, resources and tools to support you in achieving financial well-being.

      • Financial Planning (articles 22)
      • Credit & Debt Management (articles 8)
      • Budgeting (articles 25)
      • Investing (articles 4)
      • Retirement (articles 12)
      • Will Preparation (articles 1)
      • Legal (articles 8)
      • Real Estate/Mortgages (articles 7)
    • life events

      Find information on a wide variety of topics to better inform and support you during life events and times of change.

      • Death of a Loved One (articles 5)
      • Planning Retirement (articles 8)
      • Dealing with a Disability/Serious Illness (articles 15)
      • Getting Separated/Divorced (articles 9)
      • Parenting (articles 34)
      • Buying/Selling a House (articles 5)
      • New Employee (articles 33)
      • Getting Married (including common law) (articles 4)
      • Having a Baby (or Adopting) (articles 13)
    health & well-being Emotional Well-being
    • Home »
    • health & well-being »
    • COVID-19 resources »
    • Physical well-being »

    Tuning into your teen

    Bookmark Article

    You’re sitting in your favourite chair reading the paper when the door slams and your teen runs past and up the stairs without stopping to say hello or even glancing your way. You wonder what happened to the delightful child that used to come to you for love and support.

    Although this kind of behaviour may be a source of frustration for some parents, the reality is that this is fairly common among teens as they begin to develop their own sense of identity in the larger world around them. The good news for parents is that relationships with their teens can be improved and maintained with the help of positive communication.

    Positive communication is essential for parents and teens to better understand and respect each other’s needs and wants, particularly during this period of adjustment when teens struggle with their parents, their peers, and even themselves, to desperately understand and keep up with the changes they are experiencing.

    Try some of the following positive communication tips to help your relationship with your teen. Studies show that your support and guidance is one of the most important things you can offer your teen as they transition into adulthood.

    Make communication routine. With both your lives full of appointments, school, work and friends there are probably days when you only spend five minutes together in the car. So why not turn that five minutes into quality conversation time. Communication should be natural, occur daily and be about everything. Ask teens open-ended questions about their day, plans for the weekend, what they want for dinner or thoughts on tougher issues like world events.

    Actively listen. Offer your full attention when you talk to your teen. Eye contact and body language are extremely important, along with paraphrasing what your teen has said, showing empathy, and demonstrating a non-judgmental attitude.

    Be clear. Research shows that teens that know what is expected of them are less likely to get into trouble so make sure you’re clear on the rules. It gives them a chance to rise to, or fail to meet, your expectations and face the consequences. Try creating action plans where you both have agreed on a set of rules and responsibilities. This can be used if they want a later curfew or permission to use the car. At the same time, the process will help them develop decision making and problem solving skills. Most importantly, if a consequence has been laid out make sure you follow through.

    Show respect. Teens won't want to open up if they feel that you are trying to control their every move. Respect their privacy as much as possible. Moreover, don't discount your teen’s feelings or belittle the importance of minor events like a school dance or a new haircut. Treating your teenager with respect will help build self-confidence and a sense of self-worth that can shape future success. It also helps to set an example that ensures you receive respect in return.

    Learning to respect and trust your teen to make the right decisions and learn from their mistakes will allow them to feel comfortable coming to you when they need help. By opening up the lines of communication between you and your teen, you will be on the path to building a stronger foundation for your relationship.

    Share:



    Related Articles

    Equipping your kids to navigate their dating years
    Tablets: the new digital chalkboard
    Helping your child stay physically and emotionally fit
    Tearing your kids away from the TV
    View all resources
    • Home
    • |
    • My Services
    • health & well-being
    • |
    • career & workplace
    • |
    • financial security
    • |
    • life events
    • Site Map
    • |
    • FAQ
    • |
    • Your Privacy
    • |
    • Terms of Use
    • |
    • Accessibility
    • |
    • About Us
    Tech Support
    • Blog
    • Twitter
    • Facebook
    © 2026 Morneau Shepell Ltd. Your program may not include all services described on this website, please refer to your benefit material for more information. For immediate assistance, call 1.844.880.9137.
    COC
    Back to top
    CTCLPRDWEBWP07
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    Processing

    Processing