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workhealthlife
 
Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

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    If you are still not sure, browse as a guest or call 1.844.880.9137

    Why members use the program

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    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
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    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
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    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
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    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
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    When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.
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    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
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    health & well-being COVID-19 resources
    • Home »
    • health & well-being »
    • COVID-19 resources »

    What is COVID-19 (Coronavirus)?

    Bookmark Article

    The recent outbreak of COVID-19, which may be commonly known as “coronavirus” or “Wuhan coronavirus,” has now been deemed a global health emergency by the World Health Organization (WHO), due to the death toll and the spread of the virus overseas.

    The first cases appeared in Wuhan, the capital of the Hubei province in China, in December 2019. There have been confirmed cases in many other countries. For more information about affected regions, click here.

    What is COVID-19?

    The COVID-19 is a virus that falls under the coronavirus “family” of respiratory viruses. It can cause breathing difficulties in those who have contracted it. Experts believe that it probably originated from human contact with animals, as these types of viruses are found most often in animals. In the case of the COVID-19, expert believe that it the outbreak may have spread due do illegal trading of exotic animals.

    What are the symptoms?

    The symptoms of COVID-19 are similar to those of a cold of flu: fever, headache, dry cough, and body aches with the added symptom of breathing problems. The incubation period during which a person has the disease but is not exhibiting symptoms can be between one day and two weeks. It’s possible that the virus can be passed on to others during the incubation period before the person carrying starts to exhibit symptoms.

    It’s important to seek medical treatment if you think you might have contracted COVID-19.

    How can I avoid getting COVID-19?

    The only way to get COVID-19 is to be in close physical contact with a person or animal that has contracted the virus. Because those who have been infected might not show symptoms for up to two weeks, it’s important to remain vigilant.

    To best avoid catching COVID-19, the WHO recommends practicing good hand hygiene (washing hands with soap and water) and respiratory hygiene (sneezing into your elbow instead of your hand), and avoiding any unnecessary physical contact with wild animals. Practice “physical distancing”—maintain at least a metre (3 feet) of distance between yourself and anyone who is coughing and sneezing. Avoid touching your eyes, nose, and mouth, as these are the easiest way for viruses to enter your system. If you have a fever, cough, and difficulty breathing, seek medical care immediately.

    There is currently no vaccine for COVID-19.

    Is COVID-19 the same as SARS?

    No. COVID-19 and SARS come from the same group of viruses, called coronaviruses. There can be some confusion here, as many people refer to COVID-19 as simply “coronavirus”—but COVID-19 is not the same virus as SARS. It’s also believed that because of the SARS outbreak of 2003, China is better-equipped to handle this virus outbreak.

    Where can I find out more information?

    WHO releases daily reports on the effects of COVID-19.

    You can also find out more information from the Health Canada website.

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