Confidentiality

Preserving your confidentiality is at the heart of a Morneau Shepell EFAP. Our strict privacy policy goes the extra mile to ensure when you reach out for help, you can feel confident no one will ever know you've contacted your EFAP, including your employer and co-workers.

Steps in place to protect your privacy mean we never:

• Schedule two employees from the same organization back-to-back
• Give your employer data which could identify you in statistical reports
• Leave identifying messages at home or work

Morneau Shepell’s Legal Obligations

Individual information is only provided to authorities when circumstances require it by law—such as threat of violence to oneself or others, child abuse or subpoena.