Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.

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Your Employee and Family Assistance Program is a support service that can help you take the first step toward change.

Take the first step towards change

We're an Employee and Family Assistance Program (EFAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

Ready to start? You can login or search for your organization for faster access to your resources and tools.

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Search for your organization

We found several matches. If you cannot find your company in the list below, please refine your search by entering more characters or checking the full name of your organization. If you continue to experience challenges, please contact us.

Don't know your organization? It could be where you work, your union, province, or an association you belong to.

If you are still not sure, browse as a guest or call 1.844.880.9137

Why members use the program

Always confidential

Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.

Help you need

Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.

Help how you want

Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.

Available anytime, anywhere

You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.

Pick your support

When you've found the support you want, it's easy to get started right away online. Within a few minutes, you'll be set up to take your first step towards change.

No cost

There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.

My Services

You are exploring as a guest. Register now or Login for full access and to My Services and site features.

About My Services

About Online Access

When is an online intake suitable for me?

Eligible employees and their dependants can access the program online for confidential services, information and assistance. Our site provides an overview of services that may be available to you. Online access is available to support you through a variety of life experiences, including counselling solutions, parenting questions, healthy living, legal and financial concerns. Our online service is tailored to connect you with the assistance you require. Not all situations are suited to our online access such as those that involve harm to yourself or others.

What can I expect when I register online?
Assessment. Each time you access our services you will be required to complete a series of questions, to assess your needs and preferences to provide you with the ideal service suited to address your situation. As part of our assessment you will answer a risk question upon every access.

For crisis situations. If you feel you need to speak to a counsellor immediately please call our toll-free number under "Get in Touch" on the right; we will connect you to the support you require.

Confidentiality. The information we collect, including your name, employer, postal code, reason for access, etc., remains completely confidential within the limits of the law. Information gathered provides general statistical data—without ever singling out individuals or identifiable groups—to help us understand program user’s needs and provide the best, most relevant service possible.